General Questions

Are these online casinos legal in the UK?

Yes, all casinos featured on our website are licensed by the UK Gambling Commission, making them completely legal for UK players.

How do you select the casinos featured on your site?

We evaluate casinos based on a comprehensive set of criteria including game variety, bonus offers, payment methods, security measures, customer support quality, mobile compatibility, and user experience. Only those meeting our high standards are featured.

Is it safe to play at these online casinos?

Yes, we only recommend casinos that use advanced encryption technology to protect player data and have reliable security measures in place. All featured casinos are licensed and regulated by trusted authorities.

Account & Registration

How do I register at an online casino?

Click the "Get Bonus" button on our site, which will take you to the casino's registration page. Fill in your personal details, verify your email or phone number, and complete any KYC (Know Your Customer) requirements.

Why do I need to verify my identity?

Identity verification is a legal requirement for UK-licensed casinos to prevent fraud, money laundering, and underage gambling. You'll typically need to provide proof of identity (passport/driving license) and proof of address (utility bill/bank statement).

Can I have accounts at multiple casinos?

Yes, you can create accounts at as many casinos as you like. In fact, many players maintain accounts across multiple platforms to take advantage of different game selections and bonus offers.

Bonuses & Promotions

How do I claim the welcome bonuses?

To claim a welcome bonus, simply click on the "Get Bonus" button, register at the casino, and make your first deposit. The bonus will usually be credited automatically to your account, but some casinos may require a bonus code during registration or deposit.

What are wagering requirements?

Wagering requirements (also called playthrough requirements) are conditions that specify how many times you need to bet your bonus amount before you can withdraw any winnings from it. For example, a 30x wagering requirement on a £10 bonus means you need to wager £300 before cashing out.

Do all games contribute equally to wagering requirements?

No, different games typically contribute differently to wagering requirements. Slots usually contribute 100%, while table games like blackjack and roulette often contribute much less (sometimes 10-20%) or nothing at all. Check the casino's bonus terms for specific game contributions.

Banking & Payments

What payment methods are available?

Most UK online casinos accept various payment methods including debit cards (Visa, Mastercard), e-wallets (PayPal, Skrill, Neteller), prepaid cards (Paysafecard), bank transfers, and sometimes alternative methods like Apple Pay. Note that credit cards are no longer accepted for gambling in the UK as of April 2020.

How long do withdrawals take?

Withdrawal times vary depending on the casino and payment method. E-wallets typically process within 24 hours, while bank transfers and debit cards can take 3-5 business days. Additionally, there may be a pending period at the casino (usually 24-48 hours) before your withdrawal is processed.

Are there minimum and maximum deposit/withdrawal limits?

Yes, most casinos have minimum and maximum limits for both deposits and withdrawals. Typical minimum deposits range from £10-£20, while minimum withdrawals are often similar. Maximum limits vary widely between casinos and payment methods, with some offering very high or no limits for VIP players.

Responsible Gambling

What responsible gambling tools do casinos offer?

UK-licensed casinos offer various responsible gambling tools including deposit limits, loss limits, session time limits, reality checks, self-assessment tests, temporary time-outs, and self-exclusion options. These tools help players maintain control over their gambling habits.

How can I recognize if I have a gambling problem?

Signs of problem gambling include spending more money and time on gambling than you can afford, chasing losses, gambling when you're anxious or depressed, lying about your gambling habits, borrowing money to gamble, and gambling affecting your relationships or work. If you recognize these signs, consider seeking help.

Where can I get help for gambling addiction?

Several organizations in the UK provide support for gambling addiction, including GamCare (gamcare.org.uk), GambleAware (gambleaware.org), Gambling Therapy (gamblingtherapy.org), and the National Gambling Helpline (0808 8020 133). These services offer free advice, counseling, and support groups.

Responsible Gambling

At Pick Online Casinos, we promote responsible gambling and believe that gambling should always be an enjoyable and entertaining experience. We encourage all players to gamble responsibly and to be aware of the potential risks associated with gambling.

18+

If you feel that you may have a gambling problem, we recommend reaching out to one of the following organizations for support and advice: